Saddle Trial Terms

Saddles sold via the Saddle Central website with a delivery address in Australia automatically have the 7 day trial. 

(With the exception of Laybye and Afterpay orders.)  

1. Saddles should be returned in the condition they were received.

2. Whilst on trial the saddle is the buyer's responsibility.

3. The trial begins on the day you receive your parcel as recorded by the postal company or for local customers on the day you collected the saddle from Saddle Central . If a parcel is left uncollected either at the post office or at Saddle Central for more than 7 days the Trial period will be forfeited.

4. The trial ends on the 7th day ie. if received on a Monday it must be back in the post or delivered in person to Saddle Central the following Monday.

5. Saddles should be returned using the return label included in your parcel or local customers can return in person. 

6. The return cost is $35, this covers the return post (not insurance) and admin costs. This fee is deducted from ALL refunds - including saddles returned in person.

7. The saddle must be returned clean including the underside. Dirty or dusty saddles will incur a $25 cleaning fee. (Use saddle soap and clean soft damp, not wet cloth.)

8. Saddle Central reserves the right to refuse to accept the return of saddles that have excessive wear or damage.

9. The trial begins on the day you receive your parcel as recorded by the postal company or for local customers on the day you collected the saddle from Saddle Central . If a parcel is left uncollected either at the post office or at Saddle Central for more than 7 days the trial period will be forfeited.

10. If returning a saddle you must email by the close of business on the last day of your trial. Email to enquiries@saddlecentral.com.au  to advise that the saddle is being returned, the email must include your name, saddle details and tracking number.   If no email is received by the end of the trial, the saddle is sold. Most saddles are being sold on behalf of owners, as soon as the trial is finished the owner is paid so saddles returned without notifying will not be accepted.



Purchasing any saddle from Saddle Central implies acceptance of these terms.

 

These Terms and Conditions are copyright of Saddle Central and therefore should NOT be copied in part or full by other retailers without permission.