Help Selecting a Suitable Saddle
Need help working out which saddles may suit your horse or just advice on whether one saddle you like may suit?
With so many saddles to choose from on our website its not easy for the to know what to look for.
Sure we offer a trial and you can return anything that's not suitable but its our aim to help you find the right saddle without the need for costly returns and wasted time.
Discussing What You Want/Need
Most peoples first thought is to pick up the phone and have a chat about the problems they are having finding a suitable saddle and as much as its lovely to talk to our customers its just not possible to recommend saddles from a phone chat or tell you what gullet width you need form a photo.
Sending all the horse and rider information via our form ensures we have the best chance of making accurate recommendations.
After we have been through all your information we will contact you by phone if we feel we need further information.
All your submitted details will be looked at by a qualified fitter, the templates are measured to see what gullet width and angle are required, they also indicate the wither height under the saddle.
We see too often horses with severe muscle atrophy because owners go for a narrower gullet to achieve clearance over a wither. A narrower gullet is not the answer! At the other end of the scale the chunky build horse owner goes wider and wider in gullet angle not realising they don't need more angle they need more width - yes there is a difference!
Your pictures are used to evaluate the horses confirmation, does the back slope down or up to the shoulder, is it flat, curved, croup high, is the girth groove long, short, forward? All these factors are considered and only with all this information is it possible to make accurate recommendations.
Each saddle is individually looked at, checking if the gullet is a good match, there is enough wither clearance, the panels are the right length, shape, angle and depth, the girth point configuration suits and then of course all the riders preferences need to be considered too!
This is a lengthy process for us taking us in excess of one hour for each form submitted but its worth it if it finds you the right saddle!
Its all at no cost to you. We only ask that you provide all the information requested, check and double check everything is accurate before submitting your form so we can avoid unnecessary communication back and forth.
Think About What You Want
Think hard about what you want, so you don't change your mind after we have selected for you. Don't change from gp to dressage or increase your price limit after we have selected!
This will mean we have to start all over again and we will therefore charge you.
Have a good look through the current stock, check that there are some options for you, there is no point going through this process if we have nothing to suit your budget or you are looking for a style we don't have. If there is only one saddle you are interested in, that's ok select that option on the form and state which saddle you like and we won't spend time looking at any others.
Is The Timing Right?
Wait until you are ready to commit to purchasing/trialing a saddle before submitting your form as saddles we recommend now could be gone in a couple of weeks.
Our recommendations will be specific to current stock not which model or brands may suit, each saddle is different even the same size, brand and model can vary considerably. This is why so often people say my fitter says I need a ... saddle, they purchase and it doesn't fit!
Don't think that if we recommend a saddle and it sells before you get chance to order it that you'll find another the same, the chances are you'll never find another that will be exactly the same fit.
So you have got this far and you are still reading the chances are you are ready to take the next step, this is where its over to you but don't panic its not hard, we have a step by step printable guide & video showing how to do the required templates and pictures.
Watch the video and print the pdf guide or save it on your phone for a quick reference when you are with your horse.
Templates and Pictures
Collect your supplies, all you need is:
phone or camera for the pictures,
a flexible drawing curve or piece of wire,
some chalk or tape,
A4 paper and a pen,
a tape measure,
the horse of course.
Its straight forward and will only take you 10 minutes.
TIP !: Do your template form both sides and do it several times until you are happy you are getting a consistently accurate measurement.
Please don't send one you are not 100% happy with.
TIP 2: When taking the side view photo make sure the horses front and back feet are on the same horizontal line, this will give the most accurate image of the back profile.
The Technical Stuff
Scan you templates.
Save as PDF format with no margins, do not reduce the scale.
If you have used an A3 sheet of paper scan it as 2 A4 pages.
Print a copy yourself, is it an exact match to your original? If not try again.
Only send it to us when you are happy its an accurate copy.
Don't send the template as a photo - we can't use it in this format. So don't use a phone scanning app that takes a photo.
Save pictures as jpeg files. No thumb nails or screen shots
Upload the pictures & templates via the saddle selection form
We usually reply within 2 working days, if you don't see a reply check your junk/spam folders.
If you don't want to do the templates and pictures or you don't have a printer that can scan or scanning a document is beyond your tech capabilities and you can't find anyone to help, sorry we can't help. A form cannot be submitted without a template.