Question 1

What are the options for selling?

Accepted Answer

Consignment - you receive payment when the sadlde sells
Sell out right - you receive payment when the saddle arrives at Saddle Central.
Trade in - a credit to be used  towards the purchase of another saddle.
 
Fore more details about these options see the sell you saddle page(javascript:void(0))

Question 2

How do I go about selling with you?

Accepted Answer

The first step is to read the selling your saddle page (javascript:void(0))and submit details via the saddle to sell form.
You will receive a response within 2 business days. (check your junk mail if you don't see a reply)  
If you agree to the pricing offered, you will then be emailed a posting label and packing instructions.

Question 3

Saddle to sell form upload error

Accepted Answer

These are the most common reasons for an error:

1. Internet connection - Check you have a strong connection.

2. File name too long - If picture file names are very long, rename to a shorter name.

3. File format - Check pictures are in picture format not PDF etc.
 
4. Browser issues - Try accessing from another device, ie. if you tried on your phone try a pc.

If none of these work, the last option is to use this alternate form (https://forms.wix.com/f/7132166476722602113)that does not require pictures to be included on the from, but you will need to send them separately via email - details are on the form.

Question 4

If I want to trade a saddle how does it work?

Accepted Answer

First submit details via the saddle to sell form, selecting trade in as the selling option. Not all sadles are accepted for trade in, you will receive a reply in 1-2 business days.
If the price offered is acceptable you have a couple of options:
 
1. You pay in full for the saddle you wish to purchase, when the trial is finished and you are sure you are keeping it you post the trade in saddle to us.  Once received by Saddle Central the trade in amount you are owed is paid via a refund on your initial payment. 
 
2. Pay the difference between the trade in and the new purchase.  We will send you an invoice to pay. You post your trade in saddle straight away using the post label supplied, as soon as its received at Saddle Central and passed inspection, your order is posted.

Question 5

Do you only buy saddles, what about other items?"

Accepted Answer

We don't buy accessories but you can include girths, stirrup leathers and stirrups that are in excellent condition with a saddle that is being consigned.

Question 6

I don't live local, can I still sell/trade?"

Accepted Answer

Yes, saddles are accepted from all over Australia, a paid post label is supplied along with packing instructions. 
Submit details of your saddle via the saddle to sell form.(https://www.saddlecentral.com.au/sell-your-saddle)

Question 7

I am local and want to sell my saddle, can I drop it in?"

Accepted Answer

Yes, we can assess it either before you drop it in (complete the saddle to sell form first) or we can assess it once we see it. Book a drop off time here> (https://calendly.com/saddlecentral/drop-off-a-saddle-to-sell)

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